Support

Support

How do I create / edit an email address?

After logging into the control panel click on customers and go to “switch” at the domain that you want.
In the next menu choose “Mail”

Customer menu

In the Mail overview you can see all created email addresses.

Creating a new mail address or editing an existing one

Click on «Add mail account» in the left sidebar. You will see the following view:

Add email

Mail account type:

  • Normal: A POP3 / IMAP mailbox will be created. Mails will be saved on the mail server.
  • Forward: A redirect to a preexisting mail will be created. Emails will not be saved on the mail server. You can enter multiple mail addresses in the input box “Forward to” by inserting a comma, line-break or space between the different addresses.
  • Normal + Forward: A POP3 / IMAP mailbox will be created as well as a redirect to a preexisting mail. Mails will be saved on the mail server and be forwardet to the defined email addresses.

Username: Choose and enter your username / email address. For example: firstname.lastname

Domain: if you have set up multiple domains choose the domain wich you want to use. For example: mydomain.ch
The email address would then be firstname.lastname@mydomain.ch

Password: Enter a secure password or generate a new one.

Password confirmation: Enter the password again.

Quota in MiB: Enter adjust the size of the memory space. The qota cannot be greater than the maximum available amount. (1000MiB=1GiB)

To edit a preexisting email address, go to “Edit” at the mail address that you wish to alter. You can adjust the following information:

  • Email account type
  • Password
  • The quota in MiB

Save the changes by clicking on “Update”

You have a different inquiry?

Please contact our support team directly or use the contact form. One of our competent employees will be at your side for any questions or problems.

Contact Form