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How much does additional space or guest users cost?

The prices differ depending on the ordered quantity. Hint: The more you order, the cheaper. After you have signed up... Read more

Are there any limits on the files I can upload?

No, you can upload all filetypes as long as you have enough free space in your account. There is a technical limit of 2 GB per file when using the Flash or Standard upload types,... Read more

Is there a limit on the number of files I can store per folder?

Yes, a single folder cannot contain more than 1000 files or folders in total (or 2000 with MyDrive Pro). You can store more files by splitting them up into smaller folders. Read more

Can I use the same account from multiple locations simultaneously?

Yes, there are no login restrictions for the website and WebDAV.The same applies to guest user logins. Read more

Can I use multiple accounts from the same location simultaneously?

On the website this is only possible if you're using a different browser for each account. When using WebDAV, it's usually possible to set up multiple connection profiles in your client that can be used... Read more

Can I recover files I accidentally deleted?

Yes, we keep backups of deleted files for 28 days. Please contact us if you want to restore your data. Read more

Why do some of my files show a date earlier than when I uploaded them?

When using the MyDrive-Client, as well as with some WebDAV clients, the local modification time of your files will be used automatically. This is not possible with the Flash and Standard uploads for technical reasons. ... Read more

Is it possible to link my files from other websites?

No, you can only access your files on MyDrive itself. Read more

Is it possible to access MyDrive over FTP?

No, but you can use our MyDrive-Client or WebDAV which gives you pretty much the same functionality.If you're interested in normal FTP storage, please have a look at our FTP offers. ... Read more

Is there an App for my mobile device?

Yes, there is a MyDrive.ch app for iPhone/iPad as well as for Android devices.Android - Google PlayiPhone/iPad - App Store Read more

You have a different inquiry?

Please contact our support team directly by e-mail to support@softronics.ch or use the contact form. One of our competent employees will be at your side for any questions or problems.