I can't download multiple files / folders (ZIP download)

  • If you have selected many files / folders in the web browser, it may take a while until the ZIP file is created and the download starts. 
  • We recommend the MyDrive-Client for downloading multiple files / folders. Downloading is very easy and no ZIP file is created.
  • Do you use a Download Manager?
    Downloading multiple files doesn't work with most download managers, if you are using one please disable it and start the download directly in your browser.

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Please contact our support team directly or use the contact form. One of our competent employees will be at your side for any questions or problems.

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