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by Softronics

Two-factor authentication (2FA)

Two-factor authentication (2FA) enhances the security of your MyDrive account by requiring confirmation via the MyDrive app in addition to your password.

 

Who can enable 2FA?

  • The main user or authorized users can enable two-factor authentication.
  • Users cannot enable 2FA on their own.
  • After the main user enables it, users set up 2FA using the MyDrive app.

 

Part 1: Setup by the Main User

Important:
2FA can only be enabled by the main user or authorized users – for themselves and for all additional users.

Step 1: Log in as the Main User

  1. Open a web browser and go to www.mydrive.ch.
  2. Log in as the main user.

Step 2: Enable 2FA

  1. Open Settings.

  2. Navigate to the 2FA menu item.

  3. Select whether you want to enable 2FA:

    1. for the main user or

    2. you want to enable for one or more users.

  4. Enable 2FA for the desired username.

Step 3: Provide the activation code

  • After activation, a personal activation code is generated.
  • Provide this code to the respective user.
  • Each user receives their own activation code.

 

 

 

Part 2: User Setup

After the primary user has enabled 2FA, the user sets up two-factor authentication themselves.

Step 1: Install the MyDrive app

  • Install the MyDrive app on your smartphone
  • Minimum version: version 12.7 or later

Step 2: Set up 2FA in the app

  1. Open the MyDrive app.
  2. Enter the activation code you received from the primary user in the Settings under 2FA Setup.
  3. Follow the instructions in the app to complete the setup.

From now on, you’ll need to confirm your login via the MyDrive app in addition to entering your password.

 

Requirements for using 2FA

  • MyDrive app (version 12.7 or later)
  • Personal activation code (from the primary user)

 

Supported access methods and minimum versions

Two-factor authentication is supported by the following access methods:

 

  • MyDrive Direct: Version 1.8 or later
  • MyDrive Client: Version 3.0 or later
  • MyDrive Sync:  Version 5.9 or later

 

Note on Share Links

  • Shared links remain accessible without 2FA.